FAQ

How do I book, and what’s your cancellation policy

Booking is easy, just give me a call, message me on WhatsApp, all details can be found on the Contact page on this website, or drop me a message on socials. We’ll find a time that suits you. If you need to cancel or rearrange, just let me know at least 24 hours beforehand.

How do i pay?

Payment is easy, either by bank transfer to House of Glow or by cash on the day, whichever suits you best.

Does microneedling hurt? What does it feel like?

It can feel slightly uncomfortable in certain areas, though most clients don’t mention it hurting. If you’re worried, we can apply numbing cream to remove any concern completely, so you won’t feel a thing. What you might notice is a slightly scratchy sensation in some areas, the forehead tends to be more sensitive than others.

Will my skin peel off after a chemical peel? Do I need to take time off work?

No, there’s minimal downtime with the peels we offer. Every peel starts with a consultation, so the right one is chosen for your skin type and needs. You might notice some dryness over the following week, but your skin won’t peel off, and there’s no need to book time off work. You’ll just need to follow some simple aftercare afterwards.

What should I do before/after a treatment

Before every appointment, you’ll receive a consent form to fill out. If anything’s changed since your last visit, or you have any concerns at all, please get in touch beforehand so we can go through it together. Aftercare is explained at the end of every appointment, but if you’re ever unsure or forget something once you’re home, you’ll find a full aftercare section on our socials and on this website, covering every treatment.

Do you offer numbing cream

Yes if you require numbing cream, i can offer this for free. My priority is your comfort.